How do I return a product?Updated 2 years ago
We've partnered with the Happy Returns service used by many of the leading apparel brands to provide the most expeditious and convenient returns options for our customers. Once a return is initiated via the Return Request, refunds are processed immediately after the shipment is scanned by the Fedex shipping service provider. Please allow 24-48 hours for funds to be processed once the return package is approved and scanned.
Return an item in 5 easy steps:
- Input an order number (found on your packing slip) and ZIP code
- Choose the item to return
- Select your preferred return method
- Review the items and refund amount for accuracy
- Print your return label and drop at approved Fedex locations
If you have questions about eligible items, please contact Barco Customer Care at 800-607-2294.
Items must be returned within 60 days of receipt.