Can I return my scrubs to a retail store?Updated 2 years ago
Please do not take items purchased from costco.barcomade.com to a Costco store or a scrub uniform retailer. Our retail partners are independently owned and do not share the same inventory or payment systems.
We've partnered with the Happy Returns service used by many of the leading apparel brands to provide the most expeditious and convenient returns options for our customers. Once a return is initiated via the Return Request, refunds are processed immediately after the shipment is scanned by the Fedex shipping service provider. Please allow 24-48 hours for funds to be processed once the return package is approved and scanned.
Return an item in 5 easy steps:
- Input an order number (found on your packing slip) and ZIP code
- Choose the item to return
- Select your preferred return method
- Review the items and refund amount for accuracy
- Print your return label and drop at approved Fedex locations
If you have questions about eligible items, please contact Barco Customer Care at 800-607-2294.
Items must be returned within 60 days of receipt.
Refunds will be issued upon confirmation of the items returned shipment status by the courier.
Learn more about how to return an item.
Please refer to our return policy for more information.